You konw whats really retarded, the person who makes the prices on our computer packages... A Emachine desktop can run from like 300-600 dollars, but lets go with one model and say the price is like 374.99 for the tower alone. BUT! if you get the CRT monitor and a Canon Printer go with it, the package price would be about 299.99
How much sense does that make?
Also, thats how we beat Circuit City,
A) Customer Service
- I hear at least from 3 different customers everyday about how no one would help them out over at Circuit City. Like there's no CC employee in that department or one will walk by you and just not even say a word. Not even a excuse me as they zip past you... It's like their understaffed, while over my place. We're sometimes understaffed, but then we pool together and make sure that everyone's Contacted and received some degree of help that they want. Hell, when I'm swamped, i'm bouncing like 3 sets of customers. Usually, I'll tell them to please be patient and then they will say, "Just 1 question and thats it." which usually turns into 20 questions.. Then i'll get a call on the phone which has a old lady on it, wanting me to compare two desktops of how they are different. when I'm currently swamped, so I tell her we're really busy and she has to come in and we can help her... Then things get out of hand and the whole world explodes... Lol
B) Instant Rebates, Not MIRs which take 8-12 weeks if you are even able to get redeemed.
- These instant Rebates are like Minimum on a Tower desktop (package ones) is from anywhere 40 dollars off - 300 dollars off
- On Laptops, the smalllest instant rebate that I've seen is like 150 dollars off, while the highest i've seen islike 380 dollars off.. Which is crazy, and btw did i tell you thats cheaper than employee cost!!
- On average, we lost 74 dollars on every desktop and laptop sold, but as you can see it fluctuates..
C) We're not afraid to take all of your money! {Just a harmless joke}
- It drives me nuts when people think you are after the money
, even after you tell them your on non-commision and their just to make sure they get everything they "NEED" but in reality, we are going after their money
... just so we can make sure we're not in the negative..
